UX Researcher - Banking, Testing, Analysis, Agile, Hybrid

Role: UX Researcher

Contracting Authority: Finance

Contract Length: 6 Months

Location: Hybrid – Brussels, Belgium

Pay Rate: Competitive day rate

An exciting opportunity has become available with our prestigious client who is a prominent government department. The client is seeking an experienced UX Researcher to join their welcoming team.

The UX Researcher Role:

• For strategic projects with an embedded research track: Collaborate with the core team as from the kick off and shape the research track
• Pro-actively spot research opportunities and take the stakeholders along. Define and apply new test methods
• Organise and manage the intake, define the needs regarding user research
• Prepare the user interviews/test: establish a research plan, recruit the users through an agency, if any, evaluate if the tested material is ready to be tested, execute a dry run, manage test locations and/or travel to client locations
• Execute the user interviews/test: conduct only qualitative user insight gathering such as user interviews but other types of tests are also possible, manage the presence of observers
• Debrief results to stakeholders: analyse the insights, make conclusions and actionable recommendations, deliver a test rapport containing these to the project team, debrief the insights in a convincing and clear way
• Ensure that our insights are usable in the short and long term by editing, organising, and managing files, archives
• Research plan
• Project plan for new test methods & innovation tracks (describing approach and set up from POC to full rollout)
• Test reports

What the UX Researcher Will Need:

• 5-8 years of relevant experience / seniority in UX (qualitative) research
• Fluent on English and Dutch with good command of French
• Experience with diverse user research methodologies in a User Experience design context. (user testing, card sorting, diary study)
• Mastering analytical skills: analysis of data and translation in an understandable report, according to the requested granularity
• Experience with working in an Agile context
• Experience with other unmoderated testing techniques
• Various experiences in a corporate environment
• Experience in a banking environment
• Team player
• Quick self-starter, pro-active attitude
• Good communication and influencing skills to ensure strong stakeholder management
• Good analytical and synthesis skills
• Visionary thinker with clear ideas on how to innovate ResearchOps

Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged to apply.

Interviews will take place next week, so please apply immediately to be considered for this exciting contract role or call Bangura Solutions to discuss this role further.