Reference:
SKPSR/SuEn/25
Sector:
Development and Integration
Salary:
£635 Per Day
Town/City:
London
Contract Type:
Contract
Closing Date:
26/09/2024
Role: Microsoft 365 Support Engineer
Contracting Authority: Government
Contract Length: 6 Months
Location: London
IR35: Inside
Pay Rate: £635 per day
Clearance: DV Clearance
An exciting opportunity has become available with our prestigious client who is a prominent government department. The client is seeking an experienced Microsoft 365 Support Engineer their welcoming team.
The Microsoft 365 Support Engineer Role:
- Monitoring, administering and managing Microsoft 365 services, including Entra ID, Exchange Online/On-Prem, SharePoint, Teams, and Intune
- Ensuring service availability, performance, and security
- Investigating and resolving faults in services
- Implementing preventative measures and providing advice on solutions
- Configuring collaboration features, permissions, and access controls
- Using PowerShell or other scripting languages to automate repetitive tasks
- Creating and maintaining scripts for provisioning, user management, and reporting
- Performing administration, maintenance and system tasks such as testing, and applying updates, patches, and feature releases to Microsoft 365 services
- Documenting configurations, procedures, and best practices
- Optimising licensing and subscription costs
- Mentoring and leading less experienced members of the team to develop skills across the team
- Keeping up to date with new practices and innovation in technologies
- Bringing in recommendations to improve system performance, security, and reliability
- Plus, many more ad hoc technical, commercial and business activities required in support of the team’s work
What the Microsoft 365 Support Engineer Will Need:
- Expert knowledge of Microsoft 365 technologies including Exchange, OneDrive for Business, Teams, SharePoint, Power Platform, Microsoft 365 Admin Centre and Azure Services
- Expert knowledge of Exchange Online, on-premises Exchange and hybrid Exchange environments
- Working knowledge of enterprise mobility & security - Intune MDM & MAM, Entra ID, Identity, Information Protection, Threat Protection, Cloud App Security
- Microsoft Teams implementation, governance, administration
- Microsoft Teams voice and video services
- Active Directory / Entra ID management
- Knowledge of Microsoft licencing and experience of managing Microsoft licencing and Azure subscriptions
- 365/Azure service health monitoring
- Experience of using PowerShell
- Experience in translating business requirements into tangible technical milestones
- Strong experience leading implementation projects of Microsoft 365 workloads and new features
- Experience in creating Power Automate flows to automate repetitive tasks
- Be proactive with the changes in the Microsoft ecosphere and ensure that we are working towards the cutting edge of the technology stack
- Strong ability to produce and maintain technical documentation
- Proven technical experience of large enterprise environments managing multiple technology services
- The following experience and skills are desirable in this role:
- Recognised higher education in an IT related area
- Certifications in Microsoft 365 (e.g., MS-102)
- Network Security qualifications
- Familiarity with legislation pertaining to Government/Public Sector IT
Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged to apply.
Interviews will take place this week, so please apply immediately to be considered for this exciting contract opportunity.
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