Lead Content Designer - Hybrid, £500 per day, user-centred, GDS

Lead Content Designer
3-month contract | Hybrid: 1 day per week on-site | £500 per day

Job summary

Our client is seeking an experienced Lead Content Designer to provide hands-on leadership across its digital services. The role will oversee content standards, governance and quality, while supporting teams to create clear, accessible and user-centred content that helps residents access services quickly and easily.

Key responsibilities

Lead and support Content Design Officers, ensuring consistent quality and delivery against agreed priorities.Develop and maintain content standards, style guides, governance processes and reusable content patterns.Work with service teams, stakeholders and multidisciplinary colleagues to improve digital content and resident journeys.Use analytics, user research, search data and performance insight to identify improvements and measure impact.Plan and manage content reviews, champion accessibility and plain English, and promote user-centred design across the organisation.

Essential requirements

Proven content design leadership experience in a complex organisation, ideally local government or public sector.Strong knowledge of content design, information architecture, GDS principles, accessibility standards and content governance.Experience developing content strategies, improving digital services and working with stakeholders using user-centred design methods.Ability to use research, analytics and performance data to make evidence-based content decisions.Excellent plain English writing, editing, communication, stakeholder management, coaching and organisational skills.Familiarity with CMS and digital publishing platforms; LocalGov Drupal experience is preferred.

Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged to apply.

Interviews will take place next week, so please apply immediately or call Bangura Solutions to discuss this contract opportunity further