Strategy & Architecture
Our prestigious clients are currently looking for a proven Head Of Assurance required to be responsible for auditing and ensuring the quality of the services delivered. Ensuring the audit of management information and other products delivered against the SLA’s and contractual requirements. Acting as a point of escalation for major issues and service incidents and managing major incident related communications with the business and back to any partner organisations. Communications will include notification of service outages and planned maintenance. To lead the team providing direction to develop service improvement and enhancement plans, to assure delivery of services. Ensuring that problem reviews are carried out, including the assessment of business impact, and approving non-standard and exceptional service requests. Leading the team auditing and assuring the performance measurement frameworks, monitoring service performance, capacity and availability across the end to end model.
Essential Skills and Experience
- A couple of years in assurance environment and experience in assuring portfolios.
- Portfolio assurance person with a background in Project delivery.
- Used to dealing with directors and govt director generals.
- Government experience.
Interviews will take place this week, so apply immediately or call Bangura Solutions on 0203 854 1400 to discuss this contract role further.